At Ingage we know a company wants a top performing sales team, and in order to do that, the need to consistently win more deals. A lack of engaging sales content makes the sales team feel unprepared to compete in the market. We believe it's just plain wrong that it's so hard to create engaging sales content, share it with the people who need it, and measure the impact on the business.
Ingage has been powering elite companies with a unique combination of software and storytelling since 2008. Today, elite sales teams all over the world are delivering more than 250,000 Ingage presentations each month and winning new business. Our remote team of passionate professionals is here to help our customers create, share and measure best-in-class digital content.
In this role, you will be responsible for all aspects of the customer relationship post-sale and throughout the customer lifecycle. You will become the customer’s primary point of contact and their trusted advisor by leading them through a positive onboarding experience and delivering ongoing education to ensure their adoption and success with Ingage. You will work closely with our Sales, Product and Support teams to share learnings and insights from customers and provide regular feedback and reporting to help optimize our customer success processes for customer satisfaction, retention and growth.
Ingage has a distributed workforce dispersed domestically in the United States and internationally. All employees work remotely. This position will require you to work east coast business hours.
Ingage offers a competitive compensation package commensurate with experience and incentive compensation based on performance.
Ingage believes people come first and beyond building great products, our mission is to build a great company. We want Ingage to be one of the best places to grow personally and professionally, and that starts with making sure every member of the team gets what they need to feel energized about their work and enthusiastic to learn something new.
Benefits of working at Ingage include:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, ablebodiedness or gender identity. Ingage celebrates what makes every member of our team unique, and strives to create a workplace where everyone can be their truest selves. If you require any accommodations to succeed in your role and feel supported in the workplace, please feel free to let us know.
Director, Customer Success